Passion, Purpose, Teamwork?

Yeah, we have that.

Jason Gregory

President, PNW Helping Hands Inc.

Jason has worked with the Behavioral Rehabilitation Services (BRS) population since 1998.  Prior to him establishing PNW Helping Hands, his BRS experience started as a front line staff, working his way up to a Program Manager, and then a Director for other agencies. His duties included, but were not limited to, training staff, overseeing and implementing the treatment of clients, participating in the client admissions all while maintaining compliance with the BRS contract. He has both the educational background and real-life experience that is essential in understanding the population we serve. He believes with his passion and experience, he can and has made positive changes in our youth.

Blake McFrederick

Vice President, PNW Helping Hands Inc.

Blake has been an integral part of the PNW Helping Hands family since 2011. Before joining PNW Helping Hands, he gained eight years of experience in working with the population requiring Behavioral Rehabilitation Services (BRS) in other organizations. Blake has lived in Spokane for the entirety of his life and has chosen to raise his four sons in the Spokane Valley with his Wife.

Kendra Tilson

Financial Specialist/Office Manager

Kendra became a part of the PNW Helping Hands family in 2017.  With a Master’s Degree in Business Administration and a Bachelor’s in General Business Management, she came to the organization with previous work experience in administration, benefits, and human resources. She has lived in Spokane for twenty years and resides in the Spokane Valley with her two daughters.

Alix Gingras

HR Generalist, PNW Helping Hands Inc.

Bio to come soon!

TJ Koehler

Treatment Consultant, PNW Helping Hands Inc.

TJ joined PNW Helping Hands with a Master’s in Education, Bachelor’s in Arts in School Health Education, and Bachelor’s of Arts in Elementary Education degrees. He is truly an integral part of the PNW Helping Hands Western Washington region BRS services.  He conducts weekly treatment meetings and is a source of leadership. Prior to obtaining his Masters degrees, TJ was utilizing his education and experience through his work with the Federal Way School District as the Physical Education Department Head and Instructor. He resides in the Tacoma area with his family. TJ also enjoys coaching on his off time.  He has a passion for coaching sports which include football, baseball, and wrestling. 

Zitlali Marquez

Refugee Director, PNW Helping Hands Inc.

Zitlali possesses her Bachelor’s Degree in Psychology, with a minor in Biology. She worked in care facilities for seven years prior to joining the PNW Helping Hands family. She began her journey at PNW Helping Hands as a Residential Treatment Coach and worked her way up to a Supervisor.  Then, she was promoted to a Program Manager. Now she has finally settled into a Director role. Lali is excited to continue to see the impact she has when working with impassioned staff and the Unaccompanied Refugee Minors we support that come to us from all parts of the world.

Cassie Coleman-Heppler, LICSW

Clinical Consultant, PNW Helping Hands Inc.

Cassie is a Licensed Independent Clinical Social Worker.  Cassie has been practicing Social Work for over twenty-five years and has been a therapist for almost twenty years.  She is a graduate of the University of Montana (BSW) and Eastern Washington University (MSW) and has advanced training in Narrative Therapy (Level II).  She has experience working in a variety of fields including outpatient mental health, international social work and teaching. Cassie started out working in residential treatment with teenagers and it continues to hold a special place in her heart.

Program Managers

Eryn Higgins

Nathan Program Manager, PNW Helping Hands Inc.

Bio to come soon!

Bertha Elkhoja

Mikhail Program Manager, PNW Helping Hands Inc.

Bertha comes to us with her Bachelor’s Degree in Criminal Justice with a minor in Sociology. Bertha had worked with at-risk youth for  three years prior to working with PNW Helping Hands, which began in the Spring of 2016. She has enjoyed the transition from the Behavior Rehabiliation Services sector of the organization to the Refugee Programs.  She is excited to continue growing with PNW Helping Hands while supporting this important population of youth.

Majda Abdelrahman

Balfour Program Manager,PNW Helping Hands Inc.

Majda completed her Bachelor’s degree in International Relations from Gonzaga University.  She is originally from Jerusalem, Israel.  She speaks three different languages and has had the opportunity to travel to over ten different countries where she was afforded the opportunity to  work with vulnerable populations.  Before coming to PNW Helping Hands, Majda worked at World Relief with refugees from all over the world.  Her passion is traveling and learning about different cultures and countries.  Her hope is to further her education one day, earning a Ph.D. in International Law.  Majda is very grateful for the opportunity to work with PNW Helping Hands in this capacity.

Jace Program Manager

Jace Program Manager,PNW Helping Hands Inc.

Bio coming soon!

Wendy Haley

Brooke Program Manager, PNW Helping Hands Inc.

Bio Coming soon!

Isaiah Saunders

Elgin Program Manager, PNW Helping Hands Inc.

Bio Coming soon!

Brad Deaton

Lead Program Manager (Eastern Washington)/Mason Program Manager, PNW Helping Hands Inc.

Bio coming soon!

Uriel Carmona

Hamilton Program Manager, PNW Helping Hands Inc.

Bio coming soon!

Scottie Gmeiner

Lead Program Manager (Western Washington)/Hunter Program Manager, PNW Helping Hands Inc.

Scottie hails from Australia where he has worked with the Australian Government for over twenty years, aiding youth and families with disabilities and at-risk.  Prior to that, Scottie worked with children with behaviors and special medical needs through his work at the Australian Red Cross.  Since he has moved to the United States, he has worked as an Executive Director of an Assisted Living and Memory Care facility in a Specialized Dementia unit.  He also worked for another Senior Community as the Director of Memory Care.  He arrived to PNW Helping Hands to return to his passion of working with youth and those at-risk.  He now shares his experience and knowledge as the Lead Program Manager!


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Contact Us


PNW HELPING HANDS (509) 474-0289

200 N Mullan Rd Suite 203, Spokane Valley, WA, United States