Not Just a Job

Now you can find purpose in your work.

PNW Helping Hands Inc. is in need of a driven and motivated Residential Treatment Coach!

We are a family and team-oriented organization with a sensational reputation and track record for success in graduating Behavioral Rehabilitation Services clients!  Our Residential Treatment Coach position is an hourly, non-exempt position, with full or part time positions available. This is an excellent opportunity to grow your experience while giving back to your community.

Just some of the benefits of working for PNW Helping Hands include competitive wages, 1 hour of paid sick leave for every 40 hours worked (any unused paid sick time rolls into a paid time off bank at the end of each calendar year), a retirement savings plan, paid trainings and an excellent opportunity for advancement. If you believe you are the one to join our team and could help better the lives of the youth in our care, by helping them become a more positive individual in our society, please respond via email. Our hiring manager will contact you if we think you would make a good fit for our team. We look forward to hearing from you!

Nature Of Work : Direct service work dealing with at risk youth and foster care. Work involves responsibility for processing intakes and discharges; monitoring and documenting client behaviors and activities; participating and assisting with educational, social and recreational activities; providing a safe and therapeutic environment; interacting in a warm compassionate manner; de-escalating, and restraining clients when necessary; promoting client achievement of treatment plan goals and objectives. Work is performed in accordance with established policies and procedures.

Essential Functions of Work: Responsible for monitoring the behavior and activities of each client; reporting any concerns regarding the health, safety, or well-being of a client to the appropriate authority. Serves as a positive role model; utilizes approved behavior modification techniques to help clients learn desirable behaviors; provides positive reinforcement and support to clients. Conducts and participates in basic life skills activities. Provides clients with training or assistance with basic daily living skills such as: bathing, shaving, grooming etc; uses token/point system to reward positive behavior.  Assists in the planning and implementation of individual treatment plans; supports client goals; encourages and assists clients in achieving their goals. Processes admissions and discharges for voluntary and/or involuntary clients supplies. Performs general cleaning responsibilities such as laundry, mopping, garbage removal etc. Attends training /in-services as required. Controls verbally and/or aggressive clients and performs aggression control techniques; assists with restraints when necessary. Communicates effectively with suicidal, mentally, emotionally, and/or psychologically disturbed clients in person and over the telephone to diffuse potentially life-threatening situations. Transports clients to other agencies, hospitals, homes, community activities etc.

Minimum Requirements:

Successful experience in the BRS field or equivalent of 1 year minimum (or 1900 hours cumulative) working with at-risk youth.

Must be at least 21 years of age.

Must possess a current TB test or be able to obtain one prior to your start date.

Must submit to and be able to pass a FBI-rated background check.

Reliable transportation with at least 4 working seat belts.

Proof of current/valid vehicle insurance.

Valid, current Driver License.

Must be able to obtain a Food Handlers Card.

CPR/First Aid & Blood Borne Pathogens – we offer this paid training in-house!

Ability to follow a behavior management plan and treatment plan for youth.

Download and fill out our application


PNW Helping Hands is a Behavioral Rehabilitation Service provider for DCYF of Washington State. We currently have seven BRS locations in the Spokane and Western Washington regions.  We work with youth ages 7 to 17 in a group home setting. We also offer a Responsible Living Skills Program through Independent Living Services where youth can potentially stay until they are 21.

PNW Helping Hands has been providing services since March of 2007

To learn more about our services, send us a message!


PNW HELPING HANDS (509) 474-0289

200 N Mullan Rd Suite 111, Spokane Valley, WA, United States